Contact us
For frequently occurring problems, you will find possible solutions on the Troubleshooting page. Please try to find a solution to your problem there before contacting our technical support.
Technical support
Our support team is available to answer technical questions or help with difficulties you may encounter. Technical support from SCHUHFRIED is free of charge provided that the problem was caused by SCHUHFRIED and your VTS version is not older than 36 months (see: Product description | Update_and_Support).
You can reach our support team:
By using our contact form
By phone: +43 2236 42315-360
Mon-Thu: 8:00 a.m. - 4:00 p.m. (CET)
Fri: 8:00 a.m. - 1:30 p.m. (CET)
To enable our support team to assist you quickly and easily:
Please have the serial number of the system or your customer number ready.
Please download the TeamViewer linked here if requested to do so by our support team.
Product information & psychological consulting
A team of experienced psychologists is available to answer any questions you may have about our products:
Austria: +43 2236 42315-0