The VTS is continuously being developed and improved. A new VTS version is generally released twice a year, in March and September. This includes new functions and improvements to the tests and the administration software. In addition, the norms of the tests and the available languages are continuously updated (if the test is part of our actively maintained portfolio1).
SCHUHFRIED guarantees the functionality of the Vienna Test System only if the Vienna Test System is kept up to date, if your VTS version was released more than 36 months ago, the functionality of the system is no longer guaranteed and any technical support is subject to a fee. For details see our terms and conditions. We therefore strongly recommend that the software be updated continuously.
To keep your system up to date, SCHUHFRIED offers free updates2 for VTS. To receive these updates, you must have VTS version 8.27 or higher. If this is the case, you will receive the installation package for the update free of charge in our marketplace and can update your VTS installation to the latest version yourself (see: Updating a single workstation installation).
If technical problems arise during an update, SCHUHFRIED will assist you in troubleshooting, provided that the problems were caused by SCHUHFRIED (e.g., by an error in the software) and your VTS version is not older than 36 months. If your VTS version is older than 36 months, technical support from SCHUHFRIED for an update is subject to a fee.
Which VTS versions are currently supported can be found on the page: Supported VTS versions.
If technical problems occur during operation, technical support from SCHUHFRIED is free of charge if the problems were caused by SCHUHFRIED and your VTS is not older than 36 months (see above). Therefore, please keep your VTS up to date. If you use VTS online, you will always have the latest version without any additional update or effort.
1 Currently, these are the tests: 2HAND, ATAVT, ATAVT-2, BMT, COG, DT, FCB5, INT, IVPE-R, LAT, MECH, MOUSE, PRIO, RT, SIGNAL, SPAN, STROOP, TACO, TMT-S, VIGIL, AVEM, GET, INSBAT 2, LVT, MLS, M-TASK, PP-R, SIMKAP, SMK, TOL-F, WAF, ZBA
2 This does not apply to server/client installations where the update requires support from SCHUHFRIED's technical support team.