Limitations & FAQ

Limiations

VTS Analytics is available in English and German. If VTS Online is set to another language, VTS Analytics will automatically be displayed in English.

VTS Analytics currently only supports SCHUHFRIED Selection tests. Data from other tests as well as tests created with Test Generator and open access tests cannot be considered for your analysis.

VTS Analytics is currently only available for VTS Online.

FAQ

Q: Is VTS Analytics free to use?

A: VTS Analytics is currently available free of charge. As soon as this functionality of the VTS online becomes chargeable, we ask you to purchase a license for further use.

Q: Who can access VTS Analytics?

A: Users who have access to VTS Online and sufficient permissions for the respective environment can access VTS Analytics.

Q: Why do I not see my test results in VTS Analytics?

A: Possible reasons include:

  • The test result was created before the release of VTS 8.27 on August 2024.

  • The test type is not supported by VTS Analytics (only SCHUHFRIED Selection tests).

  • The data export cycle has not yet completed (exports run once per hour).

Q: How long does it take until new test results appear?

A: Data is exported to VTS Analytics every hour on workdays between 07:00 and 23:00 UTC.
New results may therefore take up to 60 minutes to appear in the dashboards.

Q: What happens if I delete a test result in VTS Online?

A: If a test result is deleted in VTS Online, it is also removed from VTS Analytics.

Q: Can I analyze historical test results created offline or before 2024?

A: No. Only test results generated after the release of VTS Online 8.27 in August 2024 are available.

Q: Can I analyze custom test batteries?

A: Yes, as long as they consist of supported tests (SCHUHFRIED Selection).

Q: Why does my sample size change when I switch pages?

A: The person may be excluded by the currently active filters.

Q: Why can I not select a person in the Settings panel?

A: The persons available in “Settings” are affected by active filters. Try resetting all filters.

Q: Can I save filter settings?

A: Currently, filter selections are session-based and may reset when the dashboard is reloaded.

Q: What does cross-highlighting mean?

A: Cross-highlighting allows you to select elements in one visualization and highlight the corresponding data in other visualizations on the same page. You can select multiple elements at once using Ctrl + Left Click.

Q: Why do some pages not display data?

A: Some pages require mandatory selections, such as choosing at least one person to display comparisons. If the issue persists, try resetting all filters.

Q: Why are some confidence intervals of the mean not displayed?

A: Confidence intervals may not be displayed if the sample size is too small.

Q: Is my data anonymized when processed in VTS Analytics?

A: No. Since the data is only visible within your mandant with sufficient user rights, test person name are visible in clear text.

Q: How can I export data from VTS Analytics?

A: Most tables and visualizations in VTS Analytics support the native Power BI export function. To export the displayed data, open the More options menu (⋯) in the top right corner of the visual and select Export data. The data can then be downloaded as a .csv file.

Note that the exported data reflects the currently active filters and selections in the dashboard.