Installation and configuration

VTS installation procedure

1. Make sure that you have the necessary licenses to install the VTS. There are three licensing options:

   • Product key

   • VTS dongle

   • manually created software dongle (if using a product key or a VTS dongle is not possible)

2. Make sure that your PC meets the system requirements.

3. If you want to install and use the VTS exclusively on one PC (= single workstation installation), please follow the instructions on the single workstation installation page to install the VTS administration software and the corresponding licenses.

4. If you want to set up the VTS as a server/client system, please follow the instructions on the server/client installation page to install the VTS administration software, the corresponding licenses, and the clients.

5. Do not connect the peripheral devices (e.g., the panel) until after installing the VTS. If you need to use a USB hub, one with a power supply is required.

If you encounter any problems during installation, our support team will be happy to assist you by email or phone.

Important information

• The VTS can only be installed on Windows operating systems. Apple-based hardware/operating systems are not supported for local VTS installations. However, the browser-based VTS online also allows to use VTS on Apple devices.

• Many PC manufacturers (e.g. Dell, HP, IBM, Lenovo) supply their own drivers for graphics cards. Please check that the latest drivers for your graphics card are installed on your computer.

• During the installation of the VTS, Microsoft^® SQL Server Express (the exact version can be found in the system requirements) is installed by default. If necessary, the VTS can be installed on a different SQL server version. However, this must be installed manually and configured accordingly before installing the VTS. Detailed information can be found in the instructions for: Server/client installation

• All .exe files of the Vienna Test System are digitally signed. The validity of the certificate used for this is checked by the operating system by default.

• It is not possible to install the VTS via a remote connection with a VTS dongle (hardware dongle)! Example: You want to install VTS on PC 1, where the VTS dongle is also plugged in. You connect from PC 2 to PC 1 → In this case, installation on PC 1 is not possible because the VTS dongle is not recognized.

• Windows Smart App Control, when in enforcement mode, may block the installation of VTS. It is therefore recommended to turn off Smart App Control for the duration of the installation.

• Before installing VTS, all available Windows updates should be installed.

Licensing the VTS

There are three options available for licensing the VTS: licensing via a product key; licensing via a VTS dongle (hardware dongle); licensing via a software dongle - only for systems that are not connected to the Internet and where using a hardware dongle is not possible, e.g. server systems based on virtual hardware.

Licensing with product key

The product key is a code in the format (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) which you will receive by email after purchasing the VTS. This key must be entered during the installation process.

Licensing with VTS dongle

The VTS Dongle (hardware dongle) is a USB dongle that contains all your licenses. The dongle must be connected to the PC on which the VTS is installed. It must remain connected whenever the VTS is in use.

If you choose this licensing option, the VTS Dongle will be sent to you by SCHUHFRIED after purchase.

Licensing with software dongle

The software dongle is intended for scenarios where neither a product key nor a VTS Dongle can be used. This is particularly relevant for server/client installations on servers without internet access.

If VTS is licensed using a software dongle, a license tied to the physical hardware of the computer (the software dongle) must be created and installed before VTS itself is installed. To do this, a fingerprint of the computer on which VTS will be installed must first be generated. Based on this fingerprint, SCHUHFRIED generates all currently required licenses as well as any licenses requested in the future. These licenses are then provided separately.

The fingerprint can be generated in one of two ways:

• Directly in the setup wizard — used for new installations or updates where the setup was delivered upfront.

• Using a dedicated tool — used when switching an existing installation from a VTS Dongle to a software dongle, or whenever the fingerprint needs to be generated before the setup is delivered. This tool is provided by our support or sales team on request.

Option A: Generating the fingerprint directly in the setup wizard

1. Download and unpack the VTS installation files from the provided URL to a local directory on your computer. Choose a location where you have write access.

2. Start the installer, Wts8Setup.exe.

3. On the first page of the installation wizard, click Save licensing fingerprint.

4. If our licensing runtime (Safenet) is not yet installed on your PC, you will be prompted to install it. Click Yes.

5. A dialog will appear asking where to save the fingerprint file, named Fingerprint_[COMPUTERNAME]_[timestamp].c2v.

6. Save the file.

7. Send this file to info@schuhfried.com.

8. Once SCHUHFRIED has processed your request, you will receive an email with instructions for installing the licenses.

9. Follow the instructions in the email or refer to: Install licenses

Option B: Generating the fingerprint using the dedicated tool

Please contact our SCHUHFRIED support or sales team to request the tool. They will provide you with a zip archive containing GetFingerprint.exe. Please follow these steps:

1. The archive contains GetFingerprint.exe along with several .dll files required for it to run. Unpack the entire archive to a local directory on your computer. Do not run the .exe directly from inside the zip, and keep all files together in the same folder.

2. Run GetFingerprint.exe as an administrator.

3. The application has no user interface. After a moment, a new file named Fingerprint_[COMPUTERNAME].c2v will be created in the same folder.

4. Copy this file and send it to info@schuhfried.com so that your software dongle can be prepared.

5. Follow the instructions in the email or refer to Install licenses.

Note: Some antivirus programs may block the execution of this application. If this happens, it is advised to temporarily disable your antivirus software before running the tool.

Virtual system considerations

The software dongle records hardware-dependent parameters of the computer on which it was created. This also applies to specific properties of a virtual system. If the virtual system is “moved”, the software dongle becomes invalid and your Vienna Test System is blocked. For details, please contact SCHUHFRIED support before making any changes to the server.

The following properties of the virtual system must remain the same for the software dongle to remain valid:

• Virtual MAC address

• CPU properties

• UUID (Universal Unique Identifier) of the virtual image; the UUID is generated by the virtualization software. When a clone is created, a new UUID is generated.